Return & Refund Policy

We want you to be fully satisfied with your purchase from PLOP PLOP MARKET. If you’re not happy with your order, please review our policy below:

• Returns: Items can be returned within 14 days of delivery, provided they are unused, unopened, and in their original packaging.

• Refunds: Refunds are issued as store credit only once your return is received and inspected.

• Return Shipping: Customers are responsible for the cost of return shipping unless the item is defective or we made an error in your order.

• Non-Returnable Items: Certain items such as perishable goods, intimate products, and clearance items cannot be returned.

To initiate a return, contact us at Plopplop_mart@outlook.com with your order number and reason for return. We will provide instructions for completing your return process.